Windows and doors are more than just functional components of a home — they play a vital role in keeping you safe, secure, and protected from the elements. When these essential features become damaged and landlords fail to fix them, it can lead to cold drafts, water leaks, mould growth, and even security risks.
As a tenant, you have the right to live in a well-maintained property. If your windows or doors are broken and your landlord refuses to repair them, you may be eligible to make a claim. In this article, we'll explain your rights and how housing disrepair experts can help you take legal action and obtain the compensation you deserve.
Why Functional Windows and Doors Are Essential
Broken windows and doors can affect your daily life in multiple ways:
- Security: Damaged locks, frames, or panes make it easier for intruders to access your home.
- Energy Efficiency: Drafts and gaps result in heat loss and higher energy bills.
- Weather Protection: Leaks from poorly sealed windows or doors can cause internal water damage and mould.
- Noise Insulation: Broken seals reduce soundproofing, causing increased noise levels inside the property.
- Health and Safety: Sharp glass, exposed hinges, or difficulty opening exits in emergencies are all serious hazards.
If your landlord neglects to repair these issues, it's more than an inconvenience — it's a breach of your legal rights.
Common Problems with Windows and Doors in Rented Properties
Tenants often experience:
- Cracked or broken glass
- Rotting or warped wooden frames
- Damaged or missing seals
- Faulty locking mechanisms
- Doors that won't shut or open properly
- Windows painted shut or stuck in place
Each of these issues can compromise your comfort and security, and they must be addressed by the landlord.
Your Landlord's Legal Obligations
Under the Landlord and Tenant Act 1985, landlords are responsible for maintaining the structure and exterior of a rental property. This includes windows, doors, and associated fixtures.
Additionally, the Homes (Fitness for Human Habitation) Act 2018 reinforces your right to a property that is:
- Safe
- Secure
- Free from hazards
- Properly insulated
- Adequately ventilated
A broken window or faulty door that allows damp, pests, or burglars to enter your home is considered a serious failure on the landlord's part.
Tenant Rights and What You Can Do
If you are dealing with broken or faulty windows and doors, here's what you should do:
- Notify Your Landlord in Writing
Clearly describe the problem and its impact on your living conditions. Be specific:
“The living room window is cracked and the frame is loose, causing cold air and water to leak in. The lock is also broken, making it a security risk. Please arrange for repairs immediately.”
Always keep a copy of your message and any responses.
- Document the Disrepair
- Take photos or videos of the damage
- Record the date the issue began
- Track any weather-related damage caused by exposure
- Save receipts if you purchase temporary fixes like draft stoppers or heaters
- Contact Housing Disrepair Team UK
If your landlord ignores your repair request or delays action beyond a reasonable timeframe, you can file a claim with the Housing Disrepair Team UK.
They handle all legal steps on your behalf and operate on a no-win, no-fee basis — meaning you don't pay unless your claim is successful.
What Can You Claim Compensation For?
Depending on the severity and length of the issue, you could receive compensation for:
- Discomfort and inconvenience due to exposure to cold or noise
- Increased heating bills from drafts or poor insulation
- Security concerns due to faulty locks or accessible entry points
- Health effects from damp or mould caused by poor sealing
- Damage to personal belongings from water leaks or pests
Every case is assessed individually, and the Housing Disrepair Team UK works to get you the maximum compensation.
Real-Life Example
Amanda, a tenant in Birmingham, had a broken front door lock and two cracked windows for over six months. Despite repeated requests, her landlord refused to make repairs. Amanda reached out to Housing Disrepair Team UK, who filed a legal claim. She received £2,700 in compensation and the repairs were completed within three weeks.
Why You Shouldn't Wait
Many tenants delay taking action because they worry about upsetting their landlord or being evicted. But the law is on your side. Landlords are not allowed to retaliate against tenants for exercising their legal rights — and failing to maintain a habitable property is a serious legal violation.
Conclusion
Don't let ongoing disrepair issues continue to affect your health and quality of life. If your landlord isn't responding, it's time to take action. Reach out to the Housing Disrepair Team today — we'll help you understand your rights and support you through the claims process.
